Cheetah Mobile

GreetBot, EngageBot and FanBot elevate virtual and in-person event experience, 
offering COVID-safe solutions

Palo Alto, Calif. — November 30, 2020 — In response to the shifting environment in the events and trade show industry due to COVID-19, Cheetah Mobile introduced its exhibition solutions powered by three AI-driven service robots: GreetBot, EngageBot and FanBot. 

Deployed together, these robots help event planners and exhibitors provide a new, COVID-safe way to offer attendees an enhanced, interactive and immersive experience, while maintaining social distancing — whether in-person or online.

GreetBot

The GreetBot provides contactless check-in, event information and venue layout guidance for in-person attendees. The GreetBot is available in multiple models to provide additional functionality, including ID Certification and Thermo for touchless temperature readings. 

For online visitors, the GreetBot can respond to real-time inquires, as well as provide virtual venue tours, allowing remote participants to visit different destinations as if they were in person. For example, at the 2020 Beijing International Automobile Exhibition (Auto China), online attendees voted for the automobiles they wanted to see, and the GreetBot displayed their top choices, creating an engaging experience.

EngageBot

The EngageBot can display detailed event information on its large screen to on-site attendees, such as the event agenda and venue map, as well as respond to participant questions via voice control. Utilizing advanced AI technology, the EngageBot acts as an on-the-ground marketing agent, eliminating human contact.

FanBot

With a maximum load capacity of 50 kg (110 lbs.), the FanBot is an autonomous mobile vending machine that proactively offers snacks and drinks to in-person event participants. Providing contactless service, it actively seeks consumers as it roams the halls of the venue, aiming to anticipate attendees' needs.

To best serve event participants, the Exhibition Robots leverage OrionStar's Speech OS, a powerful open operating system. It enables them to meet a speech accuracy of more than 90%, respond in 1.5 seconds or less, and detect consumers' needs within a 5-meter radius.

"Understanding that many events in 2021 will be virtual, and in-person events will be different, we developed a solution to enable the event industry to continue to provide engaging experiences to attendees," said Cheetah Mobile. "We see this as another opportunity for humans and robots to work together and better the world we live in."

The OrionStar AI Technology

All three robots are driven by the OrionStar AI Technology that seamlessly integrates six components to bring its industry-leading robots to life, including voice technologies (mouth), speech-to-text natural language processing (ears), facial recognition and emotion perception (eyes), indoor navigation (legs), six-axis commercial grade robotic arms (hands), and industry-leading chip and proprietary AI algorithms (brain). 

Multiple Real-world Applications

Earlier this year, 30 Exhibition Robots walked around the show floor at the China International Fair for Trade in Services (CIFTIS), assisting attendees throughout.

Available in different models, the Exhibition Robots are customizable and offer a wide range of services that can be tailored to specific events — such as concerts, museums, trade shows and more. 

About Cheetah Mobile and OrionStar 

Cheetah Mobile (NYSE: CMCM) is a global tech company dedicated to internet and AI innovation. Founded in 2010, Cheetah Mobile is among the first Chinese tech companies to enter the overseas markets and has acquired a global user base for its utility products and mobile games. 

In 2016, the company launched an "All in AI" initiative and established OrionStar, a smart service robot company that creates a new breed of robots integrating AI, software, hardware and application solutions. 

As of July 2020, Cheetah Mobile has deployed more than 15,000 AI-driven service robots, which have served over 200 million people and completed more than 6 million voice interactions daily. Cheetah Mobile's robots have been adopted by more than 2,000 organizations and used in over 20 scenarios, including epidemic prevention and control, smart retail and smart public transportation.